Agents

AI Agent Systems

Autonomous and semi-autonomous agents that research, draft and monitor, with permissioned access and workflows configured per operation.

01 — Context

Autonomous and semi-autonomous agents that do real work inside real operations — researching, drafting and monitoring — rather than agents that demo well and fail in production.

02 — The Problem

Most agent demos collapse on contact with reality: unbounded permissions, no configurability, and workflows that don’t match how an actual operation runs. In production, an agent with the wrong access or the wrong assumptions is a risk, not a feature.

03 — The Question

What does it take for an AI agent to survive contact with a real workflow?

04 — Research

We studied where agents break in production — permissions, reliability, and the gap between a generic workflow and a specific operation’s real one.

05 — Approach

Agents with permissioned access and workflows configured to each operation, with a human in the loop where judgment belongs — autonomy scoped deliberately, not maximised.

06 — Engineering

Systems that research, draft and monitor, built around each operation’s actual process and access boundaries.

07 — Validation

The test is production: whether the agent keeps doing useful, correct work inside a live workflow. [CONTENT REQUIRED: specifics]

08 — Result

Agents running in production workflows with permissioned access.

[RESULT TO BE VERIFIED]

09 — Impact

[CONTENT REQUIRED: impact metrics]

10 — What We Learned

Production agents are an engineering discipline, not a prompt. Scope the autonomy; earn the trust.

11 — Technology
  • Agentic AI
  • Permissioned access controls
  • Workflow configuration
  • [CONTENT REQUIRED: precise stack]

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